Consulting Expertise

Surrounded by experienced, capable and results-oriented professionals, TSI is led by Dan Feely, the Managing Partner and Founding Partner of TSI. TSI's Management Team consists of seasoned, energetic, results-oriented individuals who have proven themselves within a variety of industries and/or "blue chip" consulting firms. Our results and delivery obsessed consultants have chosen to join TSI and more directly affect our client's results.

As a firm, we share a common vision and values of providing our clients with the highest quality consulting and training solutions. As a result, our clients experience a more tangible and useful consulting engagement that drives results that translate into long-lasting benefits.

Daniel P. Feely

Managing Partner and TSI Founder

Dan Feely has over 24 years of expertise helping organizations improve their profitability and growth capabilities by streamlining business processes, aligning resources where they will be most productive and utilizing technology more effectively. Dan works with client executives directly as he helps lead or provide a subject matter expertise or quality assurance role on a large number of TSI's business strategy and process change engagements.

Dan's forte' includes creatively improving processes, both with and without the introduction of new technology, to achieve rapid operational, management and strategic gains. Dan has successfully completed projects and has substantial experience in many industries and business environments. Dan also teaches Process Improvement courses in the Executive Education Departments on behalf of the University of California - Berkeley, Michigan State University - Broad School of Management, University of Chicago and Colorado State University in partnership with Orion Development in New York.

Dan received his Bachelor of Science with Academic and Athletic Honors in Operations Management from Northern Illinois University (NIU). After graduating from NIU, Dan worked consulted with Accenture (was Andersen Consulting at the time) in Chicago and London.

Dan, his wife Anne and three girls, one dog, one cat and two fish, live in the northwest suburbs of Chicago. Dan is actively involved in a number of community activities and boards including Northern Illinois University and the boards of several growing companies in Chicago and on the west coast. Dan is also a member of the Executives' Club of Chicago, Chicago Quality Assurance Association and the Chicago Software Process Improvement Network.

Len Green

Senior Process and ERP Strategist

Len Green is an expert in helping clients analyze their business practices to remove obstacles and thus improve processes and add value to the enterprise. Len regularly manages projects or plays a key role to define requirements, improve processes and help clients utilize technology to gain greater efficiencies. He brings a high energy level, enthusiasm and creative ideas to problem solving. He also leads or participates in many requirement definition, evaluation, selection and contract negotiation projects. Len is an internationally qualified and experienced professional, with a background including Big 4 auditing, consulting/professional services and industrial financial management roles. He combines his extensive business background and capabilities with a sound understanding of application software, information management and the user-oriented aspects of technology initiatives.

Mr. Green graduated from Natal University in South Africa (BS-Accounting equivalent) and is a Chartered Accountant (CPA equivalent). He also earned a Marketing Management certificate from the Institute of Marketing Management (South Africa) and completed TQM training through the Crosby Quality College. He has also completed a Sarbanes Oxley training course.

Christopher Ordway

Associate Partner

Chris Ordway has 18 years of industry experience leading product manufacturers and distribution organizations in Asia, Europe, Middle East, Africa and North America. Prior to joining TSI, Chris was the General Manager for Motorola's North America consumer products division responsible for the lifecycle management of several hundred consumer electronics products a year across multiple channels (including wireless operators and big box retailers).  Chris has owned the profit  and loss responsibility on three continents.  During his time at Motorola, as well as prior to joining Motorola, Chris's hands on approach and results-oriented leadership style has resulted in significant improvements in top line revenue growth, market share and bottom line profitability.  
 
Chris has extensive experience in sales leadership, product marketing, strategic planning, and new business development and has guided organizations through complex restructuring while executing essential components of change management.  This experience has given him a unique perspective on how globalization will impact all companies; Chris is truly passionate about the need for organizations to evolve, quickly and deliberately, or be left behind.
 
Chris and his family have lived in Singapore and London, and he has worked for for three Fortune 500 companies, as well as, a small privately held manufacturing company.  Chris earned a BA in English and Sociology and an MBA concentrating in International Business and Marketing - both from the University of Michigan. He lives in the Chicago area with his wife and 3 girls.

Stefan Piechota PMP

Technology Strategy Leader

Stefan leads business and technology projects that include optimizing technical architectures in a variety of industries. Stefan has superior skills in a wide breadth of areas including: Senior Project Management, Quality Assurance/Control, Data Warehousing, RFP, Coding/Documentation, Training/Mentoring, Planning/Specifications, Business Intelligence, and Implementation/Go-Live Coordination. Recent emphasis has been on application architecture and project management of applications involving the collection, cleansing, and integration of data from various sources, transformation via ETL tools, creation and population of data warehouses, and subsequent business intelligence presentation via reporting and OLAP tools. Stefan has extensive onsite experience with many major food, drug, and pharmaceutical companies.

Mr. Piechota holds a BS from the University of Toronto with a Major in Computer Science and Specialist in Geography. Mr. Piechota is PMP and ITIL Foundation certified and holds several other technical certifications.

Joe Lanasa

Senior Business Analyst and Project Manager

Joe is a seasoned consultant with a deep blend of industry, business process and technology expertise.  Provided below is a synopsis of Joe's exerptise:

• Management Consultant to energy, insurance, financial services, consumer products, and government. Works with executive business leaders to facilitate strategy & planning, process analysis & engineering, product/project definition, release planning, and assessment/advisory services. 
• Project Manager/Delivery Lead of custom software development projects; vast experience with globally distributed and diverse teams; able to take ownership of all aspects of governance; all phases of SDLC, working with complex products and various technologies 
• Enterprise PMO Strategist & Transition Specialist - develops and manages Program Portfolios derived from business strategy & planning.  Manages PMO; assembles the applicable components of PMBOK, GP, and other best practices to fit the specific needs of each client. Manages transition to governance models that perform and are measured in terms that are relevant to business strategy. 
• Works in private sector as Principal/Client Manager for clients running custom software development and systems integration projects
• Worked in public sector as VP of Consulting providing management and technology assessments to state and local governments across the United States
  

Tim Duffy

Senior Business Analyst and Project Manager

Tim Duffy is a finance and accounting professional with over fifteen years of experience in controllership roles, consulting and accounting systems implementation. He displays a high level of energy, is results-focused and is a clear communicator.

Tim has led or worked on numerous engagements that involve financial close and reporting, consolidation of foreign entities and development of 10K documentation. He has prepared reports under FASB 52, 95 and 109 and FIN 46 and 48. In addition to his functional expertise, Tim also has experience in the system administration role supporting a reporting package.  

Tim is an Illinois CPA, he obtained his Accountancy Equivalency at University of Wisconsin-Milwaukee and he has a MA in English Literature from Marquette University

David Heidt

David Heidt is an accomplished business and technology consultant with deep experience developing PMOs and AoCs for project portfolio management, business architecture, BPM and requirements engineering.  David is the President of the Chicagoland Chapter of the IIBA, a Certified BPM Professional  (ABPMP.org) and a Certified BA Professional (IIBA.org)
DePaul University faculty member for the Business Analysis Certificate Program.

Jim Zeman

Senior Process and Change Leader

Jim Zeman is a high performance business professional with over 20+ years global experience managing day to day Finance / Business Operations, Process Optimization and Strategic / System initiatives. He is a strong leader and facilitator capable of driving improvement in financial performance as well as key operational KPI’s and metrics. Well versed in major ERP implementations and their governance, Jim has significant experience in Strategic Planning and its dissemination into business / system implementations.  He has excellent communication skills and creates traditional and out of the box results through teaming and creating world class environments.

Jim’s career includes a diverse background in a number of industries.  His experience includes; office products, transportation and leasing, airline industry, document management / professional services solutions, and electronic parts and distribution.  His roles have included; all accounting and finance functions, sales operations, IT and related PMO, SAP / process Center of Excellence, internal consulting, continuous improvement, and process transformation.
Jim prides himself on being able to view operations and functions from the eyes of the customer and has had considerable success improving operations without jeopardizing customer requirements or incremental investment.
Jim obtained his Master’s degree in Finance at DePaul University’s Kellstadt School of Business in 1990.  His undergraduate degree was obtained from Eastern Illinois University in 1981 where he majored in Accounting with a minor in Computer Science.  He passed the CPA exam in 1984.  In addition to his formal finance education, Jim has a master’s certification from Michael Hammer in Process and a Six Sigma Black Belt both received in 2005.

Jeanne Raub

Senior Business Analyst

Jeanne has over 12 years experience in consulting and management with an emphasis on accounting, technology, acquisition and change management. Jeanne’s strengths include conducting organizational needs analysis, identifying process and information technology deficiencies, establishing priorities, developing project plans, execution of plans to achieve results, and developing and managing multi-functional teams to improve the effectiveness and efficiency of the organization. Jeanne began her career at IBM in various roles. She then started her managerial and project management experience with a software development firm where she managed the accounts payable, accounts receivable, and payroll functions. Jeanne led many projects, including moving the company’s headquarters to a new facility. Jeanne then spent 10 years with a retail petroleum chain holding various managerial positions in their accounting, maintenance, acquisition, information technology, and marketing departments. Jeanne led many projects and became the organization’s change agent whose focus was to evaluate department structure / process flow, make both process and information technology improvements, hire and develop staff, and temporarily manage departments through such transitions. Jeanne received her Bachelor of Science (Summa Cum Laude) in Business Operations from DeVry University.

Jason Bordui

Senior Process and Transformation Strategist

Jason Bordui has extensive experience in management consulting with a focus on business planning, product development, operations & technology strategy, process improvement, and organizational development. Jason strives to deliver differentiated consulting services with a balanced focus on new business ventures, revenue growth, productivity improvement, cost savings, and workplace transformation. Jason has led industry-leading & award-winning service in numerous sectors including Insurance, Financial Services, Technology, and Associations/Non-profits. Jason is an Honors graduate of Indiana University business program with degrees in Marketing & Finance; international studies at University of Cambridge (England).

Susan Marino

Senior Finance, Process and IT Leader

Susan Marino works with companies of all sizes in a variety of industries improving organizational structures and operations through skilled business and financial analysis, technological application, and process design. Ms. Marino has worked, for over 17 years, in both the Finance & Accounting and Information Systems areas of businesses providing solutions to a wide variety of functional and operational areas through her leadership and expertise in business processes, systems and technology, accounting, and financial reporting.

Ms. Marino holds a BS in Business Administration from Arizona State University and both a Masters in Business Administration and a Masters in Information Systems from Northern Illinois University. Susan also has her CPA in the state of Illinois and is a member of the Illinois CPA Society.

Ron Sharpe

Senior Organizational Development and Change Leader

Ron Shape has over 25 years of organizational change management expertise in a variety of industries including: telecommunications, insurance and financial services, high technology and government. Ron has his BA from Syracuse University.

Dean Evans

BCP Leader

Dean is an accomplished program manager with over 15 years experience delivering complex, high-risk, multi-dimensional programs and specializes in Assurance planning and implementation (security, business continuity and disaster recovery). Dean has completed many critical BCP and DRP projects in the US and internationally. Dean has his Bachelor of Science, Management Systems - California State University, Long Beach.

Michael McHale

Senior Organizational and Quality Change Leader

Mike McHale has over 25 years of business expertise focused on helping clients implement Process Engineering, Quality and Best Practices, Statistical Client and Employee Loyalty and Cost of Quality initiatives. His credentials include having been certified as an ASQ Certified Quality Auditor and ISO Lead Assessor, a two time member of the Malcolm Baldrige National Quality Award Board of Examiners (1990 & 2000), a member of the American Society for Quality, the Society for Human Resource Management, (achieved the highest level Senior Professional Human Resources Manager, SPHR, and the American Society for Training and Development. Mike has a BA in Business Administration from Southland University, St. Louis, MO. He has extensive trainer and implementation experience in distribution center processes, six sigma and total quality tools, and change management. Mike is an outstanding presenter and public speaker whose focus is delivering value, profitability and client loyalty.

Trisha Bridges

Senior Human Resources and Organizational Change Leader

Trisha Bridges helps organizations improve their performance in areas of Human Resources, Operations, Finance, Engineering and other transactional areas within a business. Trisha has been trained and is certified as a Master Black Belt in Transactional Process Improvement through the Danaher Corporation. She has successfully trained and implemented new processes in the areas of Human Resources, Operations, Finance and Corporate Initiatives around Talent Assessment. Trisha received her dual Masters Degree in Human Resources Management and Human Resources Development from Webster University, St. Louis, Missouri. She received her Bachelors Degree in Hospitality Management from Eastern Illinois University. After graduation, Trisha joined Marriott International to join their Human Resources team. After two and a half years with Marriott International, Trisha left to pursue a position as Manager of Employee Development in the Manufacturing industry. She progressed very quickly at this company and left her position as Director of Human Resources in 2004 to pursue a consulting career. Trisha has a broad base of experience including work stoppage due to a union strike, implementation of skill based pay programs, acquisition, mergers, divestitures, change management and process improvement.

JoAnn Becker MS, MBA, PMP

Senior Project/Program Management Consultant and Educator

Ms. Becker's business and technology career spans over 25 years in consulting, education, financial services, government, health care, and manufacturing. Her expertise in program/project management and stakeholder management has produced bottom-line results through leading organizational change. She has transformed organizations and redesigned processes, led organizational and cultural change, and built partnership alliances of various forms. She led a consortium of competitors to launch an electronic business, and has performed various roles in consulting including the program management office (PMO). Ms. Becker excels at complex problem solving during the launch of new organizational initiatives by using a comprehensive 360 degree approach to stakeholder management, key success indicators, and expectation and risk management.

She also teaches project management, consulting skills, empowered work teams and organizational behavior for clients and the UIC graduate business and nursing schools. She has published the article 7 Executive Myths of Project Management and is working on the book Stakeholder Analysis and Management for Project Success. She holds an MBA from the University of Chicago Graduate School of Business, an MS in Judicial Administration from the University of Denver College of Law, and a BS with Honors from the University of Wisconsin with majors in Mathematics and Education.

Richard B. Stump

Senior Quality Change Leader

Richard B. Stump is a senior quality consultant who helps clients to ensure successful outcomes for
1) implementation of quality systems to Six Sigma Quality and ISO 17025 (testing laboratories);
2) elimination of product defects through problem-solving methodologies, such as Six Sigma Quality;
3) initiation of business process improvement (BPR) activities. Dick also address needs in the area of Product Conformity Assessment to ISO/IEC Guide 65. Dick has held QA Engineering, Manufacturing Superintendent and quality management positions in high-tech, nuclear reactor structural and aircraft / aerospace high-technology components, including the Space Shuttle APU. He is comfortable and effective working with small-sized (less than 50 employees) companies on up to larger-sized companies of over 1,000. Mr. Stump's Six-Sigma Methodology consulting experience began at Rath & Strong Consultants (Lexington, MA), who assembled the techniques that are key parts of the original Six Sigma Techniques developed by Motorola.