Client Testimonials
“TSI provided critical and invaluable assistance throughout project starting at the up front strategy, process improvement, requirements definition, software evaluation and continuing through with the implementation program management and change management. We would not have succeeded without their expertise, approach and professionalism. ”—Ian Ellis , CIO IES - Institute for International Education of Students
“TSI was valuable in providing deep knowledge and an outsider’s perspective including pros and cons of other governance models and how to go about implementing advancements in IT Governance. TSI was very helpful in establishing a respectful, healthy rapport and alignment between our various constituencies, which contributed to progress in this area.”—Joe Hula, CIO Follett Corporation
"Considering the complexity of our department, I thought it was amazing how you were able to get a handle on our processes so quickly. You provided the precise deliverables we requested within the time frame specified. There were no extensions to the project. It began and ended on time. Both of you have strong analytical skills that enabled you to provide a useable workflow analysis with ideas for future enhancements that can be easily implemented with no additional costs. The customer focus was fantastic." —Angela Harris - Large Health Insurance Provider
“Overall – Great job from everybody. I don’t think a “consultant” project has ever gone better. I felt the TSI group’s work ethic was exceptional and you really cared about our company. You come across as non-threatening and created ease of mind very quickly. You were punctual, prepared and planned the events of the day. I felt you showed a great deal of expertise in how we were going to capture everything and really never showed any panic relating to our aggressive deadlines.” —Brenda Horner – VP of IT - ETS
"TSI has provided an invaluable service for Leo Burnett Technology Group. Their innovative process, technology and management solutions have dramatically improved our organization – we see the ROI everyday.” —Brian Donlan, CFO - Leo Burnett Technology Group
“We’ve had a number of organizational assessment projects here during my years at Rand McNally, and in large part due to the commitment of TSI, this has been the most successful and benefit-deriving project ever.” —Patrick Riley, Director of Sales and Marketing – Education Division, Rand McNally
“TSI provided a significant amount of process, organizational and systems guidance and leadership for our corporate-wide Payroll Reengineering Task Force. Even though this project concluded over 2 years ago, the results of this effort are continually used as a benchmark.” —Joe Urban, Controller - Motorola
“The efforts on this project have been outstanding! I am very pleased with the progress you’ve made, but more importantly, your approach to tackling a difficult endeavor is exemplary and serves as a model for our Information Systems function.” —Mike Caruso, CIO - Large Property and Casualty Insurance Company
“Very good balanced perspective… knew when to get into the details and when to let go...Strong technical skills and knowledge...grasped our business quickly and were able to provide good, relevant suggestions Willingness to move to less work, when the situation pointed that direction. Overall, I thought all of the phases of this project went exceptionally well. Enough detail, but not overkill.” —David Toppin, CFO/COO - Heritage Industries (Large Durable Goods Distributor)
“The Process Improvement (PI) Workshop was very educational for my team. Dan Feely demonstrated the PI Methodology but was careful not to speak over anyone’s head. My team is very excited to apply what they have learned.” —Sarah Berthlesen, Director Program Management Office - FOCAL Communications.
“The outcome of the project was full utilization of the system, 100% return on investment within 16 months and preparation of the group for a company-wide IS initiative.” —Brendan Dolan, Former Materials Management, Purchasing and Inventory VP - Color Communications, Inc