http://www.netsuite.com/portal/press/events/suiteworld/main.shtml?gclid=CMaFucC8hagCFYS8KgodpGINqQ
The “Process” of a Catch
:: Posted by dfeely on 09-15-2010 TSI – the process of making a catch – an NFL Referee’s interpretation of a complex policy (ruling).
On Sunday September 12, Chicago Bear and Detroit Lions fans experienced some emotional turmoil based on a critical play when the NFL referees rendered a call in the Bear’s favor. This illustration is a process/performance consultant’s attempt to diagram what happened. This example proves that knowing ALL of the stakeholders’ expectations can be the difference between success and failure. Enjoy.
How Ready is Your Organization to Change?
:: Posted by stefan on 07-22-2010In addition to our own client experiences where the topic is a perpetual element of projects, numerous studies, including several published in The Harvard Business Review, CIO Magazine and others, confirm that organizations desiring to implement sustainable change must first have an environment that is suitable for such change.
Do you know how ready you are?
TSI has developed an online web tool you can use to assess how ready your organization is for organizational change. Click on this link to rank your organization on several Change Readiness criteria and see the results immediately online.
We Need A New System, But How Do We Choose The Right One?
:: Posted by lgreen on 03-23-2010The need for a new software package can arise because of your business model changes, poor information, dated systems, manual processes etc. For many companies, the first challenge in the evaluation and selection process centers around these questions:
1. What questions do you need to ask, and how?
2. How do you cut through the marketing hype?
3. How do you maximize process efficiencies for competitive advantage?
In our March 2010 Info Source Newsletter, we answer these and related questions.
Read it here.
Fast Book Review: Switch – by Chip and Dan Heath
:: Posted by dfeely on 02-25-2010I really enjoyed this book - http://heathbrothers.com/switch/
This contains an excellent mix of useful, common sense, applicable research and a heavy dose of counterintuitive insight that just makes a lot of sense.
Download it on your Kindle and go read it.