Retail Expertise

TSI has assisted a number of clients in the Retail. Listed below are a few examples of our expertise:

• High-Fashion Distributor and Retailer – New Jersey - TSI co-led a strategic planning, process improvement and technology assessment project to help this private company improve its ability to become more operationally efficient and grow in a more sustainable and profitable manner. Working closely with the senior management team and across all aspects of the new product development, order management, merchandising, retail, wholesale, international, distribution and IT functions, TSI and his team have defined improved processes and functional requirements leading to the selection of a new systems. These included Retail/Point-of-Sale, Supply Chain/ Warehouse Management and Financials.
• Educational Products Distributor and Retailer – Oak Brook, IL - TSI led several projects to drive process efficiencies throughout the organization. First, TSI led a team to examine and improve the store and ecommerce operations. This effort found a significant amount of manual work that could be eliminated with better technology and “up and downstream” departments working more effectively. These recommendations shorted the order to fill cycle time while reducing the cost to fulfill orders. TSI also led a process to define its process and change management practices that would be used on all internal and customer-facing process management activities.