Industry and Practice Areas

TSI covers many industries and has great depth in the industries listed below. However, it is our ability to take ideas from one industry and apply them to another, to ask the most fundamental "why" questions and foster an environment where business and IT work together that differentiates TSI from other consulting firms.

• Service-based Businesses (e.g., Advertising/Marketing, Legal/Law, Consulting, Executive Search, Manufacturer's Reps, Architecture...)
• Insurance and Financial Services
• Higher Education
• Publishing
• Utilities/Telecommunications
• High Technology/Software
• Retail
• Distribution and Manufacturing
• Pharmaceutical including Bio-technology and Healthcare Products
• Healthcare
• Non-Profit/Government Agencies

While we have experience with virtually every process area, here are a few examples of our functional experience:

• Customer Acquisition/CRM/Salesforce Management
• Order Management
• Supply Chain/Value Chain
• Credit Verification/Financing
• Financial Processes - Invoicing, receipts/application and collections
• Sarbanes-Oxley compliance
• Quality - including ISO, Six Sigma, Malcolm Baldridge and TQM
• Customer Service, Call Centers and Field Services
• Inventory and Warehouse Management
• Service Delivery Processes (Marketing, Advertising, Law, Consulting...)
• IT Processes (CMM, ITIL, PMO)
• Human Resources, Payroll and Benefits
• Vendor Management, Purchasing and Receiving
• New Product Development (Phase/Gate and other methods)
• Underwriting/Loan Approval and Servicing
• Claim Processing, Actuarial and other TPA functions

We differentiate ourselves and provide real value by:

• Guaranteeing that you are satisfied with our work
• Staffing projects with experienced professionals blending decades of consulting expertise with “real world” knowledge
• Providing customized (vs. “cookie cutter”) consulting and transferring skills along the way
• Improving the business processes and the organization with a strategic context as a “road map”
• Structuring projects so tangible benefits can be obtained as quickly as 30 days
• Assisting with both the analysis/recommendation and the implementation phases of the project