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TSI Services

Process, Change Management, Project Management and Strategic Planning Training

Overview

Over the past 10+ years, TSI has taught Process Improvement, Change Management and Strategic Planning courses, workshops and executive briefings  to its clients as well as with the Executive Education Departments at University of California – Berkeley, Michigan State University – Broad School of Management, University of Chicago and Colorado State University.  TSI has also participated on advisory boards at Nothern Illinois University and the Lake Forest Graduate School of Management.

Building awareness, transferring skills, orienting diverse audiences and generating excitement is a critical component of TSI's approach.  Many of our clients ask that we, either as part of our assessment/improvement projects, or as a standalone activity,  perform some training that is relevant to the change that needs to occur. 
This training enables many of TSI's clients to develop their own capabilities.

TSI strives to work with its clients at the Executive, Middle Management and staff levels to develop a shared understanding and learn practical tools regarding the topics covered. in the following areas:

  1. Process Improvement/Performance Management - as a short Executive Briefing or a more detailed (1-2 day) analysis of process improvement techniques and tools, TSI has had led hundreds of process improvement  and process management  workshops
  2. Change Management - TSI leverages the Change Management and Communications Planning tools and techniques it uses on its consulting engagements to teach a practical, "hands on" workshop to its clients.  Some of the core skills include:
  • Prepare & Submit a Project Request
  • Create a Stakeholder Analysis
  • Define the Communication Plan
  • Develop Current State Model
  • Develop Future State Model
  • Create Gap Analysis
  • Develop Action Plan
  • Transition Ownership 
  1. Business Case Analysis -  developing a pragmatic Business Case is an elusive skills, but one that can yield tremendous benefit .  TSI, leveraging its expertise helping both middle market and Fortune 50 organizations develop a enterprise wide business case, trains individuals on the business analysis and financial skills to develop a sound business case.
  2. Project Management - TSI has a number of  Project Management Professionals (PMPs) that teach "applied Project Management" in a manner that weaves the important elements of the Project Management Book of Knowledge (PMBOK) and leverages CMMi, ITIL with our expertise leading both technical and non-technical projects for many years.
  3. Strategic Planning - Developing a Strategic Plan and shared context from which to operate is, as most organizations have discovered, a difficult feat.  TSI has created an wonderfully interactive workshop that  allows its participants to learn how to:
  • Create a comprehensive strategic plan with implementation strategies and accountability
  • Build and manage an innovation pipeline
  • Design a strategic plan around core competencies and processes rather than markets and industries
  • Create catalytic mechanisms to reinforce the strategic plan
  • Avoid pitfalls that hinder strategic plans from getting executed
  • Make strategy everyone’s job.

Customized Training

Frequently TSI customizes its "core content" to focus on the topics that are most important and relevant to its client.  TSI also creates unique case studies for its client's industry and problem areas.  This allows for better conceptual and practical application of the concepts and reduces the knowledge loss from trying to apply a concept that was taught using a different industry or functional example.

Please click on the links to the right for more details including further detail about content.